FAQ

First Class - What to Expect

Please arrive 10 minutes prior to your first class and check in at the front desk upon arrival. Our team will welcome you and guide you seamlessly to your studio.

For LIFT room classes- AAA, Barre, Electric Barre, Mat Pilates, Heated Mat Pilates, and Yoga, your mat and equipment will be prepared for you. Clients may wear sticky socks, go barefoot, or wear clean indoor sneakers.

For RIDE (Beats), bikes are selected in the app. Bikes 1–16 are available for booking. Street shoes are not permitted on studio bikes. Cycling shoes are required, and rentals are available at the front desk. Pedals are SPD and Delta compatible.

What should I bring to class?

Everything you need for Lift and Ride is provided. Please bring water. Bottled water is available for purchase at the front desk, as we do not currently have a water fountain.

For Lift, mats are not required. Sneakers, sticky socks, or bare feet are welcome.

For Ride, cycling shoes are required. You may bring your own (SPD and Delta compatible) or rent a pair at the front desk for $5. Street sneakers are not permitted on our spin bikes.

What should I wear to class?

Wear comfortable, breathable clothing that you can move easily in.

studio amenities

Enjoy fresh towels, two private restrooms, and a curated selection of water, protein milk, and Alani beverages available for purchase.

Showers and locker rooms are not currently available. An elevated studio expansion is planned for 2026. Stay connected for updates.

What if I arrive late?

We recommend that you arrive at least 5 minutes early for class. IF IT IS YOUR FIRST TIME AT CLIQUE, YOU MUST ARRIVE 15 MINUTES EARLY. You cannot enter the spin room once class has started. It is a safety concern. If you are running late, please text us and confirm you are on the way. If you are late and do not text, your spot may be given to a client who is on the waitlist or a walk in, and you will lose your class credit.

What if I need to cancel?

We have strict 12 hour cancellation policy. This means that you can cancel your reservation up to 12 hours before without penalty.

If you cancel your reservation prior to the 12 hour mark, your session will be credited back to your account.
If you cancel your reservation after the 12 hour mark, you will lose your class credit. Unlimited clients will be charged $20 for late cancellations.

The Waitlist

If a class you want to take is full, we recommend putting yourself on the waitlist. If a spot becomes available, you will be added to the class and receive a text or email confirming your reservation. Registering for the waitlist is the same as registering for a class.

I’m pregnant. Can I still take class?

Doctors advise against beginning a new workout while pregnant, especially ones like at CLIQUE that are high intensity- again, if you are new to exercise. If you have regularly attended CLIQUE prior to your pregnancy, you may continue to do so at your discretion and approval from your doctor is recommended. Before your class, please advise the Front Desk and your COACH that you are pregnant. They can provide you with the modifications you may need.

Is there an age requirement?

Yes. Clients must be 13 years old and accompanied by a parent. Every client, including Minors, need to have their own account. The waiver must be signed prior to first class.

Terms and Conditions

Instructors and classes are subject to change without notice. Please visit the Clique Cycling + Fitness schedule for updates.

We reserve the right to reassign a bike position to ensure every guest experience is the best it can be.
- Experienced riders should be in bikes 1-16.
All classes must be prepaid. All sales are final. Classes are not eligible for refund, transfer, or exchange.

Clique Cycling + Fitness is not responsible for any bank overdraft fees.

Photo and Video Policy: By attending class at Clique Cycling + Fitness, you consent to having your image captured by our staff and other media outlets. The resulting materials, including photographs and media, may be used by Clique Cycling + Fitness, without restriction. Please advise a staff member prior to class if you do not want to appear on these outlets.

Contract

A valid credit card must be on file for all active accounts.
No show and late cancellations will incur a $20 fee.
Auto renew CONTRACTS are not refundable for any reason.